Flight Delay and Cancellation Compensation: All You Need to Know

EU regulations on delayed flights and cancelled flights help protect the rights of air passengers in EU member states. While the average flight delay at some airports in the UK and other EU member states is concerning, it shouldn’t be at the cost of the passenger’s convenience. If your flight has ever been disrupted, this article tells you all you need to know about getting compensated.

The EU Regulation 261/2004

The EU regulation 261/2004 is the European Union law that confirms that flight disruption causes a great inconvenience to the passenger. This includes flight delays, flight cancellations, and denied boarding due to overbooking. If you have been a victim of any of these situations, this law is there to guide you and ensure you are duly compensated. Under this regulation, you may be entitled to compensation worth €600 per person.

Eligibility Criteria

To qualify for the compensation under the EC 261 regulation, you must meet the eligibility criteria. This includes:

As long as you meet these criteria, the regulation applies to you. It doesn’t matter if you are using a low-cost airline, on a business trip, or booked on a package holiday. If you’re flying on a free or reduced ticket, it must be a deal available to the public for you to qualify. If it’s under customer loyalty or promotional programmes, you are still entitled to compensation.

What Are You Entitled to?

Under the EC regulation 261/2004, you are entitled to the following:

The specific amount you get compensated with is dependent on the flight distance, as calculated below:

Bottom Line

If you’re a frequent traveller, you probably have had to deal with an unpleasant flight disruption. If you ever find yourself in such a situation, don’t be afraid to request compensation, as you are well within your rights to do so. Contact the airline to get the process started or hire a lawyer to help you with it.

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