Cybercriminals and online scammers are beginning to set up fake Facebook pages for banks and other financial institutions to steal user credentials and other personal information.
According to a new blog post from cybersecurity firm Cyren, one of the company’s security researchers recently discovered a fake Facebook page that mimics a bank that even has its own chatbot.
The security researcher in question decided to look for the financial institution’s support page on Facebook after receiving an SMS notification from the bank warning of possible fraud in his credit card account.
During their search, security researchers found two pages that looked almost exactly the same for their banks. However, one page has a confirmed badge,[概要]It was completely filled in the section, but the other page was unconfirmed and there was no company information in the profile.
Fake Facebook page
The fake Facebook page discovered by Cyren, surprisingly, has its own chatbot that greets customers before they start a conversation with a bank’s customer support agent, which actually gives potential victims a financial institution. Believe that you are interacting with.
When you click on one of the two chatbot options on the fake page, the user receives an automatic response containing a bank phone number and a question from a fake customer support agent. After some time, the agent finally asked the security researcher if he was registered with the bank’s online banking service.
If the user has an online banking account, the scammer will ask for a user ID along with the last 4 digits of the account. If not, the scammer will ask you to send a photo of your credit card.
To avoid being the victim of this scam and other similar scams, Cyren can look for Facebook verification badges on your company profile or page to indicate if the profile or page was recently created. So it’s a good idea to check the number of likes. Avoid providing your account information online. Bank customers with account issues should instead call the bank directly from the customer service hotline.
Watch out for these Facebook scams, users warned
Source link Watch out for these Facebook scams, users warned