That’s true.Everyone is multitasking on a video call

Etiquette Work-at-home meetings are strange. You don’t have to wear pants, but having your eyes dart around the screen can look rude and rude. This is a gift that is distracted by another digital task. Also, when you turn off the camera, multitasking can mean folding laundry, shopping for groceries, or any other need.

If you tend to multitask in video conferencing, you’re not alone. A new study of Microsoft employees found that people multitask more often in large, long meetings, and multitasking much more often in regular meetings than in ad hoc meetings. .. Meetings held in the morning are more likely to multitask than at other times, and multitasking occurs six times more often in video conferencing that lasts more than 80 minutes compared to meetings that last less than 20 minutes. I will.

As part of a conference on computer-human interactions, Microsoft shared details this week on what’s called the biggest survey of multitasking and remote teams to date. Researchers at Amazon, Microsoft, and University College London examine Outlook email and OneDrive cloud file activity logs for approximately 100,000 US Microsoft employees to understand how often and why they perform multitasking in video conferencing. did.

“Remote meetings give you the opportunity to participate in a“ kind of ”meeting,” said Jaime Teevan, chief scientist at Microsoft. “You can skip the meeting and see it twice as fast if it’s recorded. You can play it in the background while doing other things or listening to important points. “

This study shows that multitasking during virtual meetings is a coping mechanism to protect people’s mental health from having too many virtual meetings. Hancheng Cao, lead author and intern at Microsoft Research, said the results underscore the need for employers to be more flexible about remote team multitasking. Colleagues who sometimes look around the screen may not be rude, but when virtual meetings are piled up and dragged in, the study states: Multitasking habits to catch up. “

Log data Collected between February and May 2020, during which time Microsoft became a fully remote employee. Every time a Microsoft Teams video Hangouts person sends, forwards, or responds to an email, or edits a file such as a PowerPoint presentation or Excel spreadsheet stored in OneCloud, the action is multitasking. Was logged as. (Many multitasking, such as reading emails and scrolling social media, could not be detected this way.) According to a survey, people sent emails in 30% of meetings.

To understand the specific ways people do multitasking, the co-authors of the study reviewed diaries or statements written by about 700 Microsoft employees in the United States and abroad over the same period. About 15% of diary respondents say they believe that multitasking can improve their productivity.

Multitasking, such as taking notes and viewing documents being discussed, helps people stay focused. However, the diary also showed that people were exercising, playing video games, and watching videos of cats. These can be called distractions, but respondents described them as ways to deal with the activity or to respond to meetings that are not relevant to them.

The diary also suggested that many people are multitasking to catch up. A Microsoft employee said: Nearly four in ten diary respondents say they need to work during the meeting to cope with the scheduled surge in virtual meetings as they move to work from home. Show rude behavior towards others.

That’s true.Everyone is multitasking on a video call

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