Spectrum owes $7 billion in damages for murder of Texas customer

In early June, a jury also ordered the cable company to pay Thomas and his family 90% of $375 million in damages.

DALLAS – A Dallas County jury found Charter Communications, also doing business as Spectrum, was negligent in hiring a field technician who killed one of its customers. The company currently owes billions of dollars in damages.

A jury awarded $7 billion in punitive damages against Charter for “systemic safety failures” in the 2019 killing of 83-year-old Betty Thomas by a technician. In early June, a jury also ordered Charter to pay 90% of the $375 million in restitution to Thomas’ family.

That’s what the jury found during its June sentencing A statute held responsible for the robbery and stabbing death of Thomas by a company employee. In In December 2019, officers arrested Roy Holden Jr., 43, who later pleaded guilty to murder and was sentenced to life in prison in April 2021.

Dallas-based Hamilton Wingo represented the family in the case.

“This was an egregious breach of faith by a company that sends workers inside millions of homes every year,” said Chris Hamilton, Hamilton Wingo’s trial attorney. “In this case, the jury was thoughtful and carefully considered the evidence. This verdict fairly reflects the extensive evidence regarding the nature of the damages caused by Charter Spectrum’s gross negligence and reckless conduct. For the safety of the American public, we can only hope that Charter Spectrum and its shareholders are listening.”

The victim’s family filed a lawsuit against Charter that cable company Charter got rid of Time Warner Cable’s employee screening program when it bought the multi-system operator in 2016. Spectrum hired Holden without a background check. showed that he had lied about his work history.

A review of Holden’s previous employers would reveal that he would be fired for fraud, falsification of documents and harassment of co-workers, according to court testimony.

Holden was a Spectrum field technician who came to Thomas’ home in December 2019 to help with the phone line. He returned to her place the next day using a Spectrum van and stabbed her with a knife provided by the cable company.

Authorities discovered Thomas’ body after responding to a call of an unconscious person. Thomas had multiple stab wounds and was dead when officers arrived, detectives said.

In June, lawyers said Holden went on a “spending spree” by taking out credit cards. They also said Thomas’ death could have been prevented and that there were “systemic failures” in Spectrum’s hiring practices.

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Holden allegedly did in the days leading up to Thomas’ murder multiple objections to supervisors regarding significant personal and financial issues related to a divorce that left him no money or a place to stay, according to court testimony. It is also claimed At the meeting, he cried, telling his boss that he was not well.

Immediately after being denied the money, evidence showed he began defrauding elderly female Spectrum cable customers by stealing their credit cards and checks.

It is alleged that Holden gained unauthorized access to the Spectrum and was likely sleeping in the van in the weeks leading up to the murder.

According to the statement, Spectrum ignored requests from police and prosecutors to preserve evidence. A Spectrum security manager said the company was under no obligation to tell the truth or cooperate with police.

After Thomas’ family filed suit, Hamilton Wingo said Spectrum’s attorneys used a forged document to take the lawsuit to closed arbitration, where the outcome would be confidential and limited to the amount of damages for the murder. Thomas’ final account.

The jury found that Spectrum committed fraud beyond a reasonable doubt, which constitutes a first-degree felony under Texas law, according to Hamilton Wingo.

Thomas’ family later received a bill from Spectrum that included a $58 charge for the hitman’s service call and continued to receive bills for weeks of service after Thomas’ death, attorneys said.

During the trial, he was also exposed Over 2,500 incidents of customer theft by Spectrum employees have occurred in the past few yearswhich the company refused to investigate or report to the police.

“Charter Spectrum had far too many chances to prevent this tragedy and the company showed a complete disregard for the safety of its customers. Even worse, the lawsuit reveals how vulnerable Charter Spectrum customers are left today in the hands of a company that has no regard for public safety,” said Hamilton Wingo trial attorney Ray Khirallah. “This sentence fairly reflects the extent of the evidence against Charter Spectrum and the dangerous nature of the company’s serious misconduct and misconduct.”

Spectrum owes $7 billion in damages for murder of Texas customer

Source link Spectrum owes $7 billion in damages for murder of Texas customer

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