The Viasat Inc. logo is displayed on a smartphone and on the back.
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Viasat said on Monday that it believes a “cyber incident” disrupted satellite internet service in Ukraine, which is under investigation.
“Viasat is experiencing a partial disruption of the network, affecting Internet service in Ukraine and elsewhere in our European KA-SAT network,” the California-based company said in a statement to CNBC.
“We are researching and analyzing our European network and systems to identify the cause and taking additional network measures to prevent further impact while we try to restore service to affected customers.”
The interruption began on February 24, the day Russia invaded Ukraine, according to the company, and it said it had informed “law enforcement and government partners” and added that “there is no indication that customer data is involved.”
It is unclear how many customers Viasat has in Ukraine, and the company does not say how many are affected.
Shares of Viasat were up 3.5% on Monday at around $ 45.
SpaceX says the dishes are being shipped to Ukraine
A Starlink user terminal, also known as an antenna or satellite dish, on the roof of a building.
Viasat operates large satellites in geosynchronous orbit, which means they are stationary at a point about 35,000 kilometers from Earth to maximize their coverage area.
This is a traditional method of providing broadband service from space, but many companies are investing money to develop low-orbit Earth networks that use hundreds or thousands of satellites, such as SpaceX’s Starlink.
On Sunday, SpaceX CEO Elon Musk announced that his company’s service is “active in Ukraine,” with “more terminals on the way” to provide internet access to the country. Musk’s tweet Mykhailo Fedorov, Deputy Prime Minister of Ukraine, responded to Starlink’s request for help.
Musk did not specify how many terminals — or terrestrial antennas that connect users to the network — would be sent or when they would arrive.
SpaceX has launched 2,000 Starlink satellites to date. The company’s service has about 145,000 users in January, and they pay $ 99 a month for standard service or $ 500 a month for premium level.
“Cyber-event” affecting the Ukrainian satellite Internet service: Viasat
Source link “Cyber-event” affecting the Ukrainian satellite Internet service: Viasat